Jobs in Farnborough
Part time (18.5 hours per week) permanent post
Based in Vauxhall, London or Reading with hybrid working arrangements in place to accommodate both office and home working
Flexible working arrangements available within Monday to Friday,10am to 5pm. Occasional evening and weekend working may be required.
Salary in the range £12,373 to £15,122 per annum (£24,745 to £30,243 full time equivalent)
£1,650 per annum (£3,299 full time equivalent) location allowance payable if London based
At Parents And Children Together (PACT) we are genuinely passionate about what we do. We strengthen families through the quality services we provide and through our energy and professionalism, we deliver excellence.
We have been at the forefront of adoption services for over 60 years, working with local authorities across the country. With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds. With access to our specialist therapeutic services, we are proud to provide excellent lifetime support for our families’ adoption journeys.
Our adoption teams focus on assessing prospective adopters who can consider Early Permanence and/or adopting a wide range of children.
We are looking for an Enquiries Officer to join our busy team operating our frontline enquiry service. If you have excellent interpersonal skills and can demonstrate empathy and effective listening skills whilst developing your knowledge and understanding of adoption, then we would love to hear from you.
If you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description.
Closing date for applications: Tuesday, 28th May 2024 at 9am
Interview dates: Thursday, 6th June 2024 (Reading) and Tuesday, 11th June 2024 (London)
We look forward to hearing from you!
Please do not submit your CV, only completed application forms will be accepted. No agencies please.
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
- Are you an experienced corporate fundraiser with an interest in working within a mission driven organisation transforming lives through STEM education?
- Are you creative, strategic, highly organised, a confident and effective communicator and strong team player?
STEM Learning is looking for an experienced Fundraising Lead to drive new donor engagement and secure sustainable, multi-year funding.
If you are seeking a dynamic and engaging role which offers you the chance to play a pivotal role within a highly purpose driven business, then this could be the job for you.
About Us
At STEM Learning, we believe that every young person deserves access to quality STEM education, regardless of their background. Our vision? To empower students with the skills and knowledge they need to thrive. Here’s how we do it:
- Professional Development: We provide subject-specific training for teachers and educators in Science and Computer Science.
- Resources: Our quality-assured materials enhance teaching and learning.
- Destination STEM: A world of student-facing experiences awaits!
- STEM Ambassadors: Imagine 30,000 volunteers from 7,500 employers inspiring the next generation. That’s us!
The Role
You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships. With experience of applying to corporates, trusts, and foundations to secure 6+ figure donations over multiple years, you will be comfortable developing a strong pipeline of new business to meet income targets. This role will identify and cultivate new business and relationships to advance the mission and goals of STEM Learning.
Our Ideal Candidate
Candidates will demonstrate our values: Sustainable – Innovative – Proactive
To be successful as Fundraising Lead:
- You will have an entrepreneurial mindset and take ownership for identifying opportunities for new funds and contributing to the overall fundraising strategy of STEM Learning.
- Adaptable and agile, you may already have an existing range of investor contacts and will be required to develop external relationships with institutional investors and High Net Worth individuals.
- Confident and communicative, you possess exceptional interpersonal and presentation skills – feeling at ease in presenting to a range of audiences made up of C-level executives, decision makers and High Net Worth Individuals. You must be comfortable ‘making the ask’.
- You will have strong networking skills at events and conferences - gaining insights into market trends and opportunities, helping you to develop a full understanding of the investment landscape and constantly seek out ways to grow our business.
- You will be able manage multiple priorities and influence others and demonstrate your knowledge of the business and its strategic priorities to achieve our goals.
- You will be comfortable delivering at pace with the ability to manage your work in a fast-moving environment whilst prioritising your tasks effectively to maintain momentum.
Our Benefits
- 30 days holidays plus bank holidays
- Access to an excellent pension scheme
- A comprehensive employee assistance programme
- Access to a voluntary staff benefits scheme including cycle to work loan scheme; electric car scheme, health cash back plans; free eye tests; discounted vouchers and much more
Next Steps
Closing date for applications: 17:00, Friday 31 May 2024
To Apply
Please provide us with:
- Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission)
- A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.
STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.
The client requests no contact from agencies or media sales.
Support Coordinator
We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Central Bedfordshire.
Position: S11170 Stroke Association Support Coordinator
Location: Home-based, Central Bedfordshire, however frequent travel will be required as part of this role (to include home visits, team meetings or other work-related meetings)
Hours: Part-time, 22.5 hours per week
Salary: Circa £17,189 per annum (FTE circa £26,700 per annum)
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 2 June 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 10 June 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to a Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
· Supporting new stroke survivors and their carers to adjust to life after stroke following hospital discharge into the community.
· Providing personalised information, advice and support.
· Enabling stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Working with other health and social care professionals across the stroke pathway to ensure high quality support.
About You
You will have experience in:
· Experience/ background of providing person centred support to people with a disability or long-term health condition and their carers.
· Excellent IT skills and an ability to maintain accurate records.
· An affinity with the values of the Stroke Association.
· A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
A fantastic opportunity has arisen with a learning disability charity for a Business and Finance Director, on a full-time, permanent basis. You will provide strategic financial leadership through strategic planning and robust reporting to ensure financial sustainability and facilitate growth of the organisation in order to maximise impact, in line with the charity’s objectives.
Please note, this role is predominantly remote based with the requirement to meet with the team one day per week.
Additionally, applicants looking for part-time - 4 days per week may be considered.
As Business and Finance Director, you will:
- Provide robust financial information to inform and improve operational management and decision making to further the charity's objectives
- Ensure financial sustainability of the charity and facilitate growth and development to further charitable aims
- Be responsible for financial planning including budgeting and forecasting
- Act as Company Secretary supporting trustees to ensure all legal and statutory compliance with Charitable Articles and Charity Commission requirements
- Have oversight of and be responsible for continuous improvement of IT (and data) systems (with support from out-sourced IT support) to ensure efficient and effective workflow across the organisation
The successful applicant will:
- Have significant demonstrable experience in finance within the charity sector, in a similar role
- Be fully qualified (hold a Professional Chartered Accountancy Qualification)
- Have a proven ability to think and plan strategically and commercially
- Demonstrate a good understanding of IT systems
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Prospectus is proud to be partnering with a great organisation, that for over 25 years have been helping charities and non-profits redefine their fundraising & campaigns. With a dedicated team of UK and International experts that bring together the latest thinking, innovation, and best practices in generating support for important causes. At an exciting time of growth, they are now recruiting for temporary Telephone Fundraisers to join their team, on an ongoing basis.
As a Telephone Fundraiser, you will represent a range of charities and non-profits over the phone. You will call across supporter acquisition, welcome calls, cross-sell, membership, legacy fundraising campaigns and more. You will be speaking with existing supporters who have previously donated or shown an interest in supporting the charities work, no ‘cold calling’ and will be making a strong fundraising ask on a charity’s behalf.
To be considered for this role, you will have strong background in a sales-based role, interpersonal skills transferable to telephone conversations, a confident and clear speaking voice, and the ability to follow a structure (call guide). You will also be resilient, able to handle objection, empathic and have the ability to perform to a target based working environment.
This is fully remote role, with a choice of working hours between 17.5 – 35 hours per week, shift patterns include afternoon and evenings, 12:00-4:00pm or 4:00- 8:30pm. Please only apply if you are available to start ASAP or have no more than a 1 weeks’ notice period.
Please note, due to the nature of the role you will also be required to have a private workspace with no noise pollution or household foot traffic, a laptop or PC running on with MAC or Windows 8 or above (they specifically cannot run on Chromebooks or Windows 7) and the ability to run an Ethernet cable (provided) from workstation to internet router as home WIFI.
Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.
The World Memon Organisation (WMO) is an international umbrella organization of the Memon Community serving humanity through its eight chapters in Pakistan, India, Sri Lanka, Middle East, Africa, Europe and North America.
The Charity was established as an international representative organization to cater to the needs of the Memon Community globally and to address issues faced by it at the global level. Two International Memon Conventions were held in 2001 and 2002 to chalk out the formation of the World Memon Organisation (WMO).
This opportunity represents a significant moment for our organisation as we seek a visionary leader to help nurture further success in our mission of promoting education, rehabilitation, healthcare, and economic empowerment within our community.
Chief Executive Officer
Circa £80,000 - £90,000
Global opportunity with possible locations including; London-UK, Dubai, Pakistan, South Africa, India, Middle East, Southeast Asia and East Coast-USA. Must have a valid passport to travel to these locations.
Home working with travel to Global Locations
As a candidate for the CEO position, you have the chance to join a global network of individuals dedicated to making a positive impact in the world. We are looking for someone who shares our passion for philanthropy and social change, and who can lead our organisation with integrity, compassion, and innovation.
Strong applicants for the role will have:
- High level of business acumen and stakeholder management experience
- Experience of working with High-Net-Worth individuals and families
- Strong Ambassadorial skills
- A strong understanding or appreciation of the Memon Culture is essential
- Ability to travel globally, with a valid passport to travel to Pakistan, India, Middle East, South Africa, USA and Southeast Asia amongst other areas is essential
- CEO or Director level experience within a recognized National or Global NGO is advantageous
How to Apply:
If you are passionate about making a difference and possess the skills and experience, we're looking for, we would love to hear from you. For further information about this brilliant opportunity and to apply please apply using the link to the role on our website provided.
Prospectus and The World Memon Organisation are both committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.
Deadline for applications: Sunday 9th June, Midnight
Job summary:
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
We understand the power data has to accelerate research and maximise impact and we are determined to be truly evidence based in everything we do.
We are building a loyal and engaged community whose support will help us to fight brain tumours on all fronts; through research, support and campaigning, to save lives and improve quality of life — and this is where you come in. We need you, a talented marketing insight specialist to help us develop and deliver our strategy.
Who we’re looking for:
A rare breed of marketer/fundraiser and data analyst, with the unique ability to analyse and interpret data, you’ll be able to tell the insight stories needed to drive and evolve campaigns and develop new products.
You’ll have a natural curiosity to explore and interrogate all the data points available to us (both on and offline), being able to clearly communicate to non-technical colleagues at all levels.
You’ll have experience of working either as part of a marketing team or directly with marketers or fundraisers, and be able to pro-actively provide insights that deliver real change.
And you’ll work your socks off, because you know that #ACureCantWait
Key accountabilities:
Use insight and analysis to inform and guide the Fundraising and CX team:
· Work with the Head of CX to manage all campaign analysis and insight projects and ensure that interpretations of the findings and insights are delivered to the appropriate stakeholders in order to inform and drive future performance and strategies
· Manage the analysis of fundraising campaigns and products, working closely with the relevant fundraising teams to identify key learning and make recommendations for future activity
· Build dashboards and ways of visualising data that fundraisers can use on a daily basis to track, report on and optimise their campaigns
· Work with others across the CX team to report against testing schedules and strategies
· Run segmentations as required for fundraising teams
· Ensure that completed insight is effectively disseminated to internal customers and that they understand and use it
· Work with the Head of CX to guide, plan and implement market research as required
· Work with the management team to ensure reporting, performance and insight is made available across the organisation for all key channels and activities eg website, CX journeys, email etc
· Stay current with legal and regulatory frameworks, including; Data Protection legislation and the Code of Fundraising Practice, to ensure that all campaigns comply with current email best practice in the industry.
You’ll be a great fit if:
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
· Relevant experience of running (design and implementation) both qualitative and quantitative insight projects
· Able to communicate technical issues in a clear positive way at appropriate level
· Working with personas and data segmentations for campaigns
· Manipulating and interpreting large sets of data according to client requirements
· Using insight to aid product development as well as campaign strategy/implementation
· Project management
· Charity experience would be an advantage
· Experience in working with SalesForce and/or SalesForce Marketing Cloud
· Understanding of the structure of databases and their implementation
Knowledge, Skills & Abilities:
· Sound understanding of direct marketing practices
· Microsoft Excel (Advanced)
· BI visualisation software—eg Microsoft Power BI
· Digital automation and CX software – eg SalesForce Marketing Cloud Interactive Studio, PeopleStage, Pardot etc
· Familiarity with analytical and database tools
· Hands on experience with content management systems
· Advanced use of an ESP – such as Marketing Cloud, DotDigital or similar
· Market research tools – eg Alchemer or SurveyMonkey
· Analytical thinker with the ability to interpret complex information
· Excellent communication skills with a high attention to detail
· Strong project management, prioritising and organisational skills with the ability to work under tight deadlines
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What we’d like to give you:
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.
Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: C. £32,960 (dependent on level)
Our amazing benefits:
· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service
· Celebrate your work anniversary in true Charity style
· Occupational Sick Pay
· Hybrid working
· Flexible working
· Charity pension
· 1 day life leave per year to celebrate a special moment of your choice
· Wellbeing support including professional counselling
· A personalised on-boarding programme
· Cycle to Work Scheme
· Perkbox – our team discount portal
· Health care vouchers
*Some of these benefits are non-contractual and are subject to change
Diversity & Inclusion:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
You can find out more about what we’re doing to become a diverse organisation here.
Eligibility to work:
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
How to apply to our team:
Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please email us.
Advert close date: 27 May 2024
First interview date and location: TBC over Zoom
Second interview date and location: TBC at our office in Fleet
The post holder will also:
· Contribute to achieving the objectives of The Brain Tumour Charity
· Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
· Undertake any additional and ad hoc tasks as required
· Participate in team meetings and other meetings as required
· Monitor and evaluate activities and provide written reports
· Represent The Charity at external events in a professional manner
· Work within an equal opportunities framework
· Adhere to all The Charity’s policies, procedures and working
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
The client requests no contact from agencies or media sales.
Do you thrive in large organisational settings, where your skills can truly make an impact?
This is an exciting role to work with a wide range of providers and system influencers to develop and grow our mental health workforce in Kent and Medway. Working within the NHS Talking Therapies Services, you will have the opportunity to design and lead our workforce strategy.
The role will focus on developing an ambitious and forward-thinking strategy, working with providers, commissioners and universities to improve the size of the NHS Talking Therapies clinical workforce.
Since 1 April 2024, WithYou has been working in partnership with Vita Health Group (the lead provider across Kent and Medway) and IESO to deliver the new NHS Kent and Medway Talking Therapies Services.
Diversity Statement
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.
With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
We want you to love coming to work, feeling fulfilled and valued, that’s why we focus on the things that are important to you. You will be part of a supportive team of highly experienced practitioners and leaders, who are passionate about making a difference to people's lives.
Please note that interviews are taking place virtually on 30th May. We will let you know the outcome of your application after the closing date.
REQUIRED SKILLS
What we’re looking for
You will hold an NVQ Level 3 in management and leadership, or equivalent and have experience working in a leadership role within the NHS Talking Therapies service. We are looking for someone who has experience in recruiting clinical staff within the Talking Therapies service, and who has strong organisation and project management skills.
You will excel in building relationships across a complex range of stakeholders and will be able to bring passion and vision to driving change in how we build and develop the NHS Talking Therapies workforce across the Kent and Medway area.
Above all, we are looking for someone passionate about what we do, and with a positive and engaging approach.
A full job description and person specification is available on request.
The client requests no contact from agencies or media sales.
Camphill Village Trust are seeking a new Philanthropy Manager and Prospectus is excited to be heading up the search. A leading UK charity, Camphill Village Trust support adults with learning disabilities, autism, mental-ill health and complex needs to lead a life of opportunity. They are proud to support over 600 adults across nine communities and services throughout England via supported living and day placement opportunities.
The Philanthropy Manager will play a key role in embedding a relationship fundraising culture across the wider Trust and driving income growth from major donors, trusts/foundations and potential corporate income. Working closely with the Head of Fundraising and with senior-level support the post holder will develop and deliver this income stream which has such high potential for Camphill Village Trust.
The ideal candidate will possess a solid track record of growing income from charitable trusts and major donors and of building long-term relationships with funders. You will have worked strategically at manager level to develop and deliver philanthropic giving plans with successful financial outcomes. A sound understanding of current charity law, compliance, and fundraising best practices as they apply to major funders is crucial along with a passion for the work of Camphill Village Trust.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Jessica Stoddart at Prospectus.
If you are interested in applying to this Philanthropy Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Pratham is one of the largest and most respected education charities in India. We developed a model that can teach a child to read and do basic maths in as little as 30 days for £14. We also have preschool, vocational and women's education programmes.
We have strong support from the UK Indian diaspora and are in a period of significant growth that has seen us triple in size in three years; we now raise £1.5m a year and have an ambition to at least triple again. Our flagship fundraising event is our annual Gala; we will return to Raffles at the Old War Office this year on 8th November. The gala sponsorship pack is included with the job pack below. The evening consistently raises over £500k; this year, you will support the delivery of the Gala, but next year, you will lead it along with a calendar of cultivation and stewardship events that will help us grow partnerships with major donors, corporates and foundations.
While you will work in a small, fully remote team day to day, you will be part of the global Pratham network. The team in India has over 6,000 staff, and they raise $28m locally. Pratham USA has 14 chapters and produces around 12 galas a year, which contributes to its $30m income; you can share the films and branding of their galas, meaning we can really stretch our budget to put on an outstanding event.
We are a small team, and whilst an events person is vital for our development if someone wanted to get involved in other fundraising streams, particularly corporate or major donors, we would be delighted to read about it in your application and discuss it at the interview or in a call before the interview—which are welcomed.
All current staff have visited India to see the programmes, and whilst we can't guarantee you a visit as we grow, it remains an ambition. We can offer a level of flexibility on hours, we'd consider someone four days a week, but flexibility and some extra (paid) days might be required around the gala time. Our Executive Director stops for 30 minutes at 3 to pick up his children from school, work patterns that suit you can be considered.
We share our interview questions in advance, welcome non-graduates, and strongly encourage applications from within Black, Asian, and Minority Ethnic communities and underrepresented groups.
The client requests no contact from agencies or media sales.
Reporting to the Chief Operating Officer and working closely with the Chief Executive, the post-holder will lead on all aspects of development, marketing and fundraising, and people/HR development; maintaining high level relationships with donors and prospective donors and maximising opportunities to secure new sources of income from individuals, companies and charitable trusts, as well as improving our internal comms.
We are looking for someone who has experience working in collaborative environments to meet organisational goals and build and manage relationships. They will demonstrate a willingness to learn and develop in order to surface and establish partnerships, lead funding bids, develop our people, and act as a key representative of the Centre to the outside world.
Time off
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30 days annual leave increasing to 33 days after 3 years’ service (plus public holidays)
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Paid carers’ and compassionate leave
Financial
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Contributory pension scheme – employer contribution 8.5% (employee contribution 2.5%)
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Non-contributory group life assurance scheme (4 x annual salary)
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Enhanced maternity, paternity, shared parental and adoption pay
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Enhanced sick pay scheme (after 6 months’ service)
Wellbeing
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Employee assistance programme through life assurance cover. WeCare: 24/7 online GP, mental health support service, get fit programme and more.
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Flexible working arrangements i.e. part time, compressed hours, working hours etc.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
The client requests no contact from agencies or media sales.
Location: Dorking and Leatherhead (remote working considered for the right candidate)
This is an exciting opportunity to join our senior management team as an Operations Manager. This role offers 3 days employment per week. The Operations Manager is an internally focused role that ensures the advertised service is delivered. You will be part of the senior management team ensuring the smooth and efficient running of a high quality advice service, including overall management of the advice session supervisors and volunteer team.
Why join us?
There’s never been a more important time to work for Citizens Advice. As day to day living costs continue to remain high, many are struggling to make ends meet, and we’re experiencing record-breaking demand for our services. We give people the knowledge and confidence they need to find their way forward – whoever they are and whatever their problem. For everyone, for 85 years.
We are seeking someone who is passionate about giving an effective service to everyone and who is not afraid to drive change and improvement. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
You will also be passionate about helping others to reach their full potential, contributing to their development, and seeing them thrive. You will have excellent communication skills and the ability to supervise, motivate and manage people. You will complement this with strong IT skills.
You may currently be working as an experienced supervisor or manager within our service and looking to step up to a more senior management role or transfer to a different local office to add breadth to your experience. Either way, we are keen to hear from you!
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
You will be responsible for the day to day supervision of the advice team as they provide advice and information face to face, via email and on the telephone to the public as well as ensuring that the advice given is of good quality.
More about Citizens Advice Mole Valley (CAMV)
We are an independent local charity operating at the heart of our community for 85 years. We have offices in Leatherhead and Dorking. We support those living and working in Mole Valley on a range of issues such as housing, employment, financial matters and benefits. Our free, independent and impartial advice changes lives, supporting our clients through challenging times.
We value diversity, promote equality and challenge discrimination. We welcome applications from people of all backgrounds. If this role sounds like you and you would like to know more, or to have an informal chat, please contact us via the email found on our website vacancy page. We can send you the detailed job pack. Take a look at our website to find out more about us!
It is anticipated that interviews for this role will take place in the 2 weeks following the closing date for applications.
Closing Date: Friday 24 May 2024 at midday
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
North Surrey Domestic Abuse Service (NSDAS) is a charity that
- has supported anyone affected by domestic abuse and their children living in the boroughs of Elmbridge, Spelthorne and Epsom & Ewell for over 20 years
- we provide free confidential and independent advice, skilled practical help and ongoing emotional support and information. We have supported 966 clients and their children
- we are a member of Surrey Domestic Abuse Partnership (SDAP)
- we take a strengths based, needs led, trauma informed approach to build resilience and foster independence
Our Benefits include:
Pension, free eye test, employee assistance programme, clinical supervision, flexible working, length of service and birthday recognition
Key aspects of the role:
- Develop NSDAS strategically with CEO and our Surrey Domestic Abuse Partners
- Responsible for running of Outreach Service
- Work with CEO to ensure smooth running of the service
- Work with CEO to undertake consultation with experts to develop future policy, practice and services
- Raise profile of NSDAS and encourage multi-agency and joint working
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
As National Support Coordinator you will provide support to our members living with a rare neuromuscular condition, myasthenia, their families, and carers. You will work alongside three additional National Support Coordinators and a Benefits and Welfare Officer, ensuring our members receive the support they need, via telephone, zoom meetings and email.
We are looking for someone that is willing to work a Monday, Wednesday and Thursday. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required. All evening and weekend work is agreed in advance.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within the charity/healthcare sectors or of a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential. We are a looking for an innovative self-starter to join our small national team of 15 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. if this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist benefits advise.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
Candidates should submit their CV and covering letter by 5pm on Sunday 28th January.
PLEASE NOTE THIS POST MAY CLOSE EARLY IF WE FEEL WE HAVE ENOUGH SUITABLE APPLICANTS.
Only applicants that can work the requested hours and have submitted a tailored covering letter will be considered for this position.
The client requests no contact from agencies or media sales.