Refugee Support Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Company Overview
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.
Programme Overview
The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Starting in September 2023, the programme will provide tailored support for each participant focussed on gaining sustainable employment. Palladium will work with employers, local government, and other community partners to ensure that individuals are fully supported with their journey back to employment and integration into UK society. The programme includes delivery of employability- focussed English to Speakers of Other Languages (ESOL) tuition for some of the defined cohorts.
Palladium is responsible for delivering the programme in the South East of England
Primary Duties and responsibilities:
As Case Manager, you will be responsible for delivering the front-line support to customers on the Home Office Refugee Employability Programme, ensuring that they receive excellent service which is compliant with all Home Office requirements.
Your responsibilities will include:
· Take responsibility for engaging with potential customers, explaining eligibility and bringing in referrals to the programme as part of a coordinated team approach.
· Be accountable for your caseload of assigned customers and working with them to address their learning, integration and employment needs in line with both contractual requirements and the individual’s needs. This will include:
o Building rapport and a positive working relationship with each customer.
o Assessing the customer’s starting position to decide how to best meet their needs.
o Creating and following through with individual Personal Development Plans, ensuring appropriate and effective activity is undertaken by each customer.
o Providing challenge, advice, and guidance where appropriate, to develop customers’ capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
· Develop an understanding of specialist signposting services in the local area/region, so that you are able to source and refer customers to additional support when needed;
· Cultivate a welcoming environment and ensure a high level of engagement / re-engagement with customers;
· Work collaboratively as part of a small team to ensure excellent support for all customers;
· Deliver programme in accordance with contractual Service Level Agreements and company standards;
· Maintain customers’ records in accordance with data protection requirements so that personal information is safeguarded, and the customer journey is accurately recorded;
· Meet personal performance targets, Key Performance Indicators and Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face;
· Develop relationships and networks with key local stakeholders including employers to provide the best possible support for customers.
Skills and experience:
Required
· A passion for working with people
· Experience of working in a customer engagement and support-focused role
· Experience of providing one-to-one support and coaching to individuals with the ability to constructively challenge where needed
· Experience in the management of a caseload of individual customers according to a set of contractual standards and requirements
· A level of independence and professionalism to work independently
· Detail-oriented with strong organisational and communication skills
· The ability to be based in, and travel around designated catchment areas, candidates already based in Hampsire, Surrey and Sussex and Thames Valley are encouraged to apply.
Desirable
· Exposure to the challenges experienced by refugees or asylum seekers, or personal lived experience
· Experience delivering one-to-one employability support or ESOL assessments and training
· Trained in trauma-informed approaches and safeguarding
· Access to a reliable vehicle and a full, clean drivers licence
· Knowledge of languages including Amharic, Arabic, Albanian, Bengali, Dari, Farsi, Hindi, Pashto, Spanish, Tigrinya, Urdu or Yoruba
Key Competencies:
· Ability to engage, motivate, challenge and inspire;
· Proactive and solution focused, bringing both creativity and practicality to bear;
· Excellent communication skills;
· Performance and target focused;
· Excellent organisation and prioritisation skills;
· The determination and drive to want to make a positive difference.
Location and compensation
You will primarily working on an outreach basis within the community and you will be given a base location. Any travel to meet customers outside the base location will be reimbursed in line with the travel policy.
Compensation: You will receive a salary in the range 26,000-29,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Primary Duties and Responsibilities
This will be based within community venues and working alongside our REP Case Managers to deliver an employability themed curriculum on a face-to-face basis. You will ensure that all learners have completed their ESOL Assessment, are engaged in the right level of support, are learning and are thriving in their journey towards integration in the UK and progressing with their ESOL to support returning to work over their time on REP.
Your responsibilities will include:
• Work alongside Case Managers to complete ESOL assessments and design bespoke
ESOL learning plans for each individual
• Deliver good quality in-house ESOL provision on a face-to-face basis appropriate to
learners levels and in the community and at community venues.
• Where needed liaise with local colleges, ESOL providers, charities and other
organisations to refer learners based on their language levels and needs
• Monitor leaners’ engagement with courses, including our own, their progress and
objectives or qualification achieved. Adapt provision where needed to maintain
engagement.
• Deliver activities in accordance with contractual Service Level Agreements and company
standards
• Keep accurate service users’ records in accordance with data protection requirements so
that personal information is safeguarded, and progress towards KPIs accurately recorded
on the case management system.
Knowledge, Skills and Experience:
Required
• ESOL/EAL subject specialist teaching qualification or equivalent experience
• Experience working with refugees and / or those facing complex barriers
• Knowledge and understanding of Data Protection, Health & Safety and Diversity &
Inclusion
• Experience in successfully managing and progressing customers to meet agreed goals
and ambitions
• The ability to be based in, and travel around designated catchment areas
• Experience adapting delivery to meet the needs of those at varying levels whilst creating
an engagement environment and meeting high standards
Desirable
• Trained in Trauma-informed support
• Access to a reliable vehicle and a full, clean drivers' licence
• Knowledge of Dari, Farsi or Pashto.
Key Competencies:
• Ability to engage, motivate, challenge and inspire;
• Proactive and solution focused, bringing both creativity and practicality to bear;
• Excellent communication skills;
• Performance and target focused;
• Excellent organisation and prioritisation skills;
• The determination and drive to want to make a positive difference.
Location and compensation
You will primarily working on an outreach basis within the community. There are two part time roles available on 6 month fixed term contract, one covering Thames Valley and the other Surrey and Sussex
Compensation: You will receive a salary in the range 26,000-30,000 (FTE) GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.
**Applications will be reviewed on a rolling basis so please apply early if you would like to discuss this role with us.
Company Overview:
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting refugees in different elements of their integration journey and are currently delivering 30 programmes for the UK Government.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Palladium is a Real Living Wage Employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for an energetic Immigration Adviser (OISC L1 essential, L2 desirable) for an exciting position providing immigration advice to individuals in Asylum Support hotels in Islington.
The project is delivered through funding from Islington Local Authority and will will include advice and casework for residents of two Asylum Support hotels in the borough. The project was initially funded to respond to an urgent need for specialist legal advice to assist with asylum questionnaires and has since expanded to support with a range of different advice issues including reinstatement of asylum claims, Asylum Support challenges and appeals work.
The ideal candidate will have an in-depth knowledge of the issues faced by migrants at risk and refugees/asylum seekers. They will have a good understanding of the challenges faced by those navigating the UK asylum system. They will have experience and a commitment to supporting migrants at risk in need of immigration advice. They will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.
Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at-risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Our Attractive Benefits Package Includes
-
Opportunities for flexible working arrangements
-
A hybrid work model
-
25 days annual leave (pro rata), increasing annually to the maximum 30 days (plus paid Bank Holidays)
-
You can buy up to 3 days annual leave each year
-
A defined contribution pension scheme
-
Our employee assistance programme offers counselling and support for you 24/7.
-
A season ticket loan to help you spread the cost of your commute
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.
For further details, please contact Daniel Ashwell.
Please see our website to find out more about our work.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
Please note that this advert is being posted at the same time as another part time Immigration Advisor role (Immigration Advisor – Asylum Support hotels), if you would like to apply for both roles as a full-time post then this will be considered and we would welcome you doing so. If you do wish to do so, please submit one application as detailed above and state clearly that you are applying for both posts, explaining how you meet each person specification. You do not need to submit two separate applications.
Deadline: 16/05/2024
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for an energetic Immigration Adviser to provide advice to destitute migrants with No Recourse to Public Funds in hospitals.
Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice, housing projects and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.
This project is delivered in partnership with Pathway, the UK’s leading homeless healthcare charity. Supported by a project supervisor, you will be responsible for the overall project and delivery of immigration advice and casework to migrants at risk referred by selected Pathway Homeless Healthcare Teams across England. This service is delivered through a mixture of channels including telephone, digital, face-to-face and hybrid working.
The ideal candidate will have an in-depth knowledge of the issues faced by refugees, asylum seekers and migrants at risk (including EU migrants). The post holder will have a good understanding of the challenges faced by homeless migrants with NRPF and will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Our Attractive Benefits Package Includes
-
Opportunities for flexible working arrangements
-
A hybrid work model
-
25 days annual leave (pro rata), increasing annually to the maximum 30 days (plus paid Bank Holidays)
-
You can buy up to 3 days annual leave each year
-
A defined contribution pension scheme
-
Our employee assistance programme offers counselling and support for you 24/7.
-
A season ticket loan to help you spread the cost of your commute
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.
For further details, please contact Daniel Ashwell.
Please see our website to find out more about our work.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
Please note that this advert is being posted at the same time as another part time Immigration Advisor role (Immigration Advisor – Asylum Support hotels), if you would like to apply for both roles as a full-time post then this will be considered and we would welcome you doing so. If you do wish to do so, please submit one application as detailed above and state clearly that you are applying for both posts, explaining how you meet each person specification. You do not need to submit two separate applications.
Deadline: 16/05/204
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
The client requests no contact from agencies or media sales.
We are looking for an Advice Service Manager to join our passionate and hardworking team. The successful candidate must have an in depth understanding of refugee and asylum seeker support needs. Key elements of the role include:
Main Duties and Responsibilities
Management Team:
- As part of the Management Team to oversee the function of the organisation and its strategic development, especially in relation to SRS’s advice service
Service Development
- Be responsible for developing the advice service according to organisational needs and strategy
Team Management:
- To line manage and develop a team of Advice Workers and Reception/Admin Officer, to ensure they are suitably trained and supported to deliver a high-quality advice service across the county
- To line manage the Employment and Training Coordinator to ensure the employment and training team delivers an effective and cohesive service, which complements the work of the advice team
Management of Advice Service and Direct Service Provision:
- To ensure that the advice service promotes equality of access to all asylum seekers and refugees (clients) seeking advice and that they feel welcome and effectively supported
- To manage the advice team across the following areas:
- To assess clients’ needs and propose actions to address these needs (e.g. writing letters or emails and/or making telephone calls) in a professional manner
- To ensure that clients have access to advice about all aspects of living in the UK and to ensure they understand their rights and responsibilities under UK law
- To work to achieve agreed outcomes which will bring about positive changes in our clients’ lives
- To promote independence on the part of the clients and actively empower them to help themselves according to their individual abilities
- To direct clients to other services provided by Suffolk Refugee Support and / or external agencies (making appointments where appropriate)
- To respond to telephone requests for information from clients, statutory, voluntary, and private sector organisations and the general public
The Advice Service Manager will:
- Guide the advice service team on complex casework, where needed
- Building on the advice team’s expertise, and with the support of the HR and Training Officer, ensure that their team is up to date on the latest legislation and procedures that impact the asylum seekers and refugees we work with
- Be responsible for decision making and for ensuring that direct funding and grants to clients are in line with policy
Newly arrived asylum seeker support
- To keep abreast of numbers of new arrivals of asylum seekers into Suffolk
- To facilitate clothing donations to those in most need, ensuring that stocks are maintained
- To ensure that clients in asylum accommodation across Suffolk can access our services
- To develop and oversee positive activities for asylum seekers, such as sports and music groups (in liaison with SRS's Operations Manager)
Immigration support lead
- To develop good relationships with immigration legal services and solicitors to ensure that clients can access the information they require and that clients understand the processes they are going through
Vulnerable Client & Safeguarding Lead
- To be the support lead for very vulnerable clients or where there are cases with safeguarding concerns
Client representation
- To promote the views and experiences of SRS’s clients at external meetings and advisory boards, by participation in face to face and virtual meetings and in giving occasional presentations, using on-the-ground knowledge
Partnership working
- To develop and maintain good working relationships with external service providers and agencies, and to oversee joint working and services development
Monitoring, Evaluation and Donor Reporting
- To ensure services given and outcomes achieved are recorded on internal monitoring systems and that data protection regulations are adhered to
- To provide monthly summary reports for the Charity Manager and board of trustees
- To compile reports in reference to our funders’ outcomes and targets
- To help with the development & administration of written information produced by SRS for our clients’ benefit
- To contribute to development of new services and funding applications
Suffolk Refugee Support exists to ensure that all asylum seekers and refugees in Suffolk, are enabled to live integrated, fulfilled and contributing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose and Scope of the Role
To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence.
Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.
There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients.
Main duties and responsibilities
Manage a caseload of clients/households:
· Provide initial reception and orientation at client’s homes and within their local community settings
· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.
· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs.
· To be the lead contact for all agencies and responsible for coordinating support for your key clients.
· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.
· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements
· Where possible deliver the service in a community language
· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to:
· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.
Welcoming families upon arrival
· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services;
· Working with Social Services to ensure all special needs are addressed;
· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.
· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.
· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.
· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.
· Ensuring that refugees understand their financial rights and responsibilities
· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.
· Support refugees with mandatory reconsiderations as required.
· Support with access to individual grants if required.
· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services;
· Registering and supporting children with local schools;
· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults;
· Signposting and assisting in training, education and employment to ensure long term independence
· Refer into other provision as provided by third party organisations
· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.
· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.
· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users.
· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees.
· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services.
· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.
· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.
· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes.
· To keep full, accurate and up-to-date case records.
· To provide written and oral reports as required.
· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries
· To carry out monitoring and evaluation processes as appropriate
For the Charity
· To play an active role in one or more RMC’s working groups as required.
· To liaise with other teams in RMC as appropriate.
· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork.
· To participate in supervision, appraisal and training as agreed with the Manager.
· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database).
· To carry out other duties consistent with the nature of the post, and in furtherance of the project.
· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities.
The above duties will be prioritised by the Head of Services in consultation with the post-holder. The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time. This would be done in a way consistent with the purposes of the post and in consultation with the post-holder.
A DBS check will be carried out for this post.
Flexibility
To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
Person Specification
Experience and Skills
Desirable
Essential
Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement.
X
Experience of comprehensively assessing need and creating risk management plans for multiple individuals.
X
Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process.
X
Experience of working with a wide range of professionals to access needs led intervention.
X
Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients.
X
Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement.
X
An understanding of the issues facing refugees during integration to a new community.
X
Good knowledge of the services available to support refugees.
X
Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.
X
Good organisational and monitoring skills, with the ability to prioritise.
X
Excellent administrative skills including good computing skills and the ability to use I.T. applications.
X
Understanding and a commitment to diversity and equality, with demonstrable cultural competence.
X
Ability to lone work and complete delegated task with own initiative.
X
Ability to be flexible to the needs of the organisation.
X
Enthusiasm and willingness to agile working and outreach activities.
X
Ability to speak a community language
X
Good local knowledge
X
OISC (Office of Immigration Services Commission) regulated
X
Experience of providing outreach support to families in their home and in community settings
X
Car driver
X
The client requests no contact from agencies or media sales.
Based in our Welcome Area, this role is central to our Community Support provision, where the post-holder will be our community's first point of contact, responsible for greeting service users and supporting them with general enquiries and referrals.
They will be expected to register and monitor users in our database, organise appointments, and manage our various communication channels, such as emails, helpline, and IRMO broadcast lists. Supported by a team of volunteers, they will manage community enquiries, ensuring IRMO is always a welcoming environment for the community. They will collaborate closely with other operational areas to ensure service users receive relevant, up-to-date information.
The client requests no contact from agencies or media sales.
The Refugee & Migrant Services Caseworker will join the Refugee & Migrant Services Support Team, who work alongside our ESOL team and volunteers to meet clients’ needs as directed by the R&MS Team Leader. The post is based at our offices in Bedford but will involve some local travel to deliver support and home appointments. Our team deliver a number of services, including:
- Welcoming and providing holistic integration support to resettled refugee families, empowering them to live independently with less support as time goes on.
- Providing vulnerable migrants with high quality information and advice, empowering them to make well-informed choices.
- Providing supported accommodation for people who have been refused asylum.
MAIN DUTIES AND RESPONSIBILITIES
- Building trust and maintaining positive working relationships with all clients, external agencies and other areas of KAP.
- Systematic recording of all notes and actions related to client support, maintaining up-to-date risk assessments and support plans using our case management system.
- Fulfilling funders’ & commissioners’ reporting requirements; generating statistics, case studies and keeping detailed records.
- Meeting resettled families at the airport and bringing them to their new homes.
- Ensuring clients understand their rights and responsibilities regarding their accommodation, supporting them to fulfil these.
- Supporting clients through advocacy to access; health & wellbeing services, welfare benefits, housing, immigration advice, community events, education, training, volunteering and paid work.
- Assisting resettled families’ children to access education and ensuring appropriate support is in place for them.
- Provide advice and support to resettled families through home appointments in Bedfordshire.
- Provide advice and support to clients both remotely and at in-person meetings
ADDITIONAL DUTIES & RESPONSIBILITIES
- Maintaining working practices that reflect the overall ethos and vision of KAP, including following our policies, procedures and code of conduct.
- Respecting and supporting the whole KAP staff team, contractors and volunteers.
- Taking responsibility for your own workload and your own personal development.
- To actively participate in supervision sessions (1-2-1s, team meetings and annual reviews).
- Attending and being involved in team meetings, training, prayer / worship times and social activities, as well as all personal development meetings, including supervisions and mentor sessions.
- This role may require working occasional evenings and weekends.
In addition to the duties set out in this job description the post holder may at times be required to undertake additional or other duties to meet the needs of King's Arms Project.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job description
Caseworker Role (OISC Level 1, 2 and 3)
About us
The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.
Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.
RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping, exploitation, etc.
Why work for us
Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.
What you will be doing
All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below. The skill level to progress from one level to the next level is also detailed below.
· To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.
· To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.
· To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.
· To deliver presentations and represent RMC at meetings/events when required by management.
· To take responsibility of projects related to the job
Working within the team
· To ensure the requirements of OISC are respected and met during the delivery of immigration-related advice and casework.
· To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.
· To supervise and/or manage colleagues on a lower level of OISC-regulation and designated volunteers.
Casework and advice
· To offer advice & casework to service users with various aspects related to their immigration case.
· To deliver the appropriate level of casework either independently or under supervision, depending on the level of OISC registration.
· To provide appropriate support and mentoring to any caseworkers and/or advisors that are under this role’s supervision.
· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.
Other
· To be responsible for the day to day delivery of specific projects if requested by the Senior Management Team–this is flexible and could change depending on the nature of funding.
· To represent RMC at external meetings and events when required by senior colleagues.
· To maintain effective working relationships with partners and stakeholders.
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
___________________________________________________________________
OISC Level 1
Skill / experience Essential Desirable
· OISC Level 1 Accreditation or equivalent
· Commitment to working towards level 2
· Experience of advice work dealing with asylum seekers, refugees and vulnerable migrants.
· Ability to communicate complex information clearly to distressed clients.
· Commitment to equality and diversity.
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
· An ability to self-motivate and work independently.
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Educated to degree level or equivalent.
· A proven record of team work and flexibility.
· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.
OISC Level 2
Essential Desirable
· OISC Level 2 Accreditation or equivalent
· Commitment to working towards Level 3
· Experience of complex advice work dealing with asylum seekers, refugees, vulnerable migrants and ‘outside of rules applications
· Ability to communicate complex information clearly to distressed clients
· Commitment to equality and diversity.
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
· An ability to self-motivate and work independently.
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Educated to degree level or equivalent.
· A proven record of team work and flexibility.
· Excellent listening skills and ability to empathise as well as
· establish boundaries to avoid emotional over involvement.
OISC Level 3
Essential Desirable
· OISC Level 3 Accreditation or equivalent
· Experience of delivering complex advice work dealing with asylum seekers, refugees, vulnerable migrants, ‘outside of rules applications’ and representation at tribunal.
· Ability to communicate complex information clearly to distressed clients.
· Commitment to equality and diversity.
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
· An ability to self-motivate and work independently.
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Educated to degree level or equivalent.
· A proven record of team work and flexibility.
· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.
The client requests no contact from agencies or media sales.
Kent Refugee Action Network are looking for an exceptional individual to join KRAN’s senior management and be the full-time lead on advocacy and support, managing a team to deliver effectively for our service users.
Role Summary
You will lead KRAN’s strategic direction and delivery of a variety of advocacy and support services, ensuring safe and effective operation through your Advocacy and Support Team.
The team offers a range of services and interventions to support and empower young refugees and asylum seekers. Services include casework, mentoring partnerships, volunteer support, wellbeing activities, Youth Ambassadors and engagement. A central goal is to amplify the voice of young people with lived experiences.
As a member of KRAN’s senior management team, you will work with service users and the wider team to help shape the overall direction of KRAN, attuned to the evolving needs of young people and sector developments, while deputising for the CEO as necessary.
Role Summary
You will lead KRAN’s strategic direction and delivery of a variety of advocacy and support services, ensuring safe and effective operation through your Advocacy and Support team. The team offers a range of services and interventions to support and empower young refugees and asylum seekers. Services include, case work, mentoring partnerships, volunteer support, wellbeing activities, youth ambassadors and engagement. A central goal is to amplify the voice of young people with lived experiences.
As a member of KRAN’s senior management team, you will work with service users and the wider team to help shape the overall direction of KRAN, attuned to the evolving needs of young people and sector developments, while deputising for the CEO as necessary.
Job Responsibilities:
1) Strategic Direction
Shape the future of KRAN’s advocacy and support services so they stay relevant to the needs of our young people and developments in the sector Maintain and develop networks and partnerships with senior sector stakeholders to ensure our advocacy is robust and dynamic at a strategic level. Undertake systematic analysis using external and internal evidence on advocacy and support, with effective collaboration across KRAN and its wider stakeholders, engaging effectively with the CEO and Board to guide strategic decisions
2) Operational Performance
Maintain the highest standards of delivery of advocacy and support services, attuned to the needs of young people and developments in the sector, across our main and orbital hubs in Kent Support the CEO and Core Team with fundraising and reporting to funders and partners Monitor and evaluate the impact of our work, with our Evidence and Impact Officer, ensuring accurate data collection that is GDPR compliant, with regular reporting to the CEO and Board
3) Safeguarding and Risk Management
Ensure the implementation of safeguarding and risk management policies and procedures in Advocacy and Support services and to review and continually ensure best practice with the Senior Management Team
4) People and Stakeholder Management
Manage the performance of the Advocacy and Support Team for quality and continuity of service, while ensuring effective collaboration with other teams staff and partners as required Identify and build capabilities of team members, sessional staff and volunteers to maintain optimum performance, being inclusive in approach and fair in actions Building effective, positive engagement with external partners, such as liaising with local councils and service delivery organisations and partners, including as a critical friend.
The deadline for applications is 5pm, Monday 27 May 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for enthusiastic, reliable, highly motivated people who are passionate about working with young people and able to inspire, engage and motivate young people. Good IT and English writing skills are essential.
Support Worker-Day, evening & night sleep-in shift rotas available.
£24,856 per annum pro rata to £27,000 (based on 4 night shifts)
Full Time or Part- time. Bank staff positions also available.
Housing Plus Ltd based in Brent, London NW2 & NW10,
We are currently recruiting support workers who will be able to work on a shift pattern that will include a rolling rota with a combination of days, evenings, sleep in nights and weekends including public holidays. The role can be part time or full time. Support Workers will have to be flexible re shifts. We know that some great people are available who may only be available for certain shifts eg nights or weekends. If that is you please apply and clearly specify your preferred availability.
Our supported accommodation is for young people aged 16-19 who are primarily refugees and asylum seekers and in the care of the local authority.
Day shift is 9am-5.30pm. Evening/Waking hours 5pm-11pm and 8-9am. This will be paid at the hourly rate of £11.95. The sleeping-in shift 11pm- 8am, payment is a flat rate £46.00 per night.
We are currently recruiting support workers who will work on a rota in our supported accommodation for young people aged 16-19 who are primarily refugees and asylum seekers and in the care of the local authority. These young people are preparing to live independently and we offer practical and emotional support to them.
The role requires you to record support to prepare reports, for the commissioning authority using IT as required. Familiarity with Googles docs and sheets is required.
The role of the support worker is to help young people to develop their independent living skills. This can involve being out and about with the young people – going shopping, attending interviews and appointments, support to attend college, helping them to know the area and its resources and, in the home, helping them to cook, clean and develop self-care skills. The evening / night shift is focussed more on tasks that can be completed in the placements or in groups such as cooking, cleaning, support with homework, film nights, recreational activities. Some creativity is encouraged to engage and inspire the young people.
Alongside this you will have some responsibility for light household tasks to keep the house tidy and organised as well as undertaking health and safety checks. The time in the morning will be spent ensuring that the young people who need to be up and out are ready to attend college.
Some experience of working with young people, night working and lone working will be a big advantage.
Housing Plus offers competitive rates of pay, supervision and appraisal and development opportunities.
Please refer to the job description and personal specification attached. Shortlisted applicants will be offered an informal meeting prior to interview.
Housing Plus is committed to safeguarding and promoting the welfare of young people and we expect all staff to share this commitment and all staff work to a code of conduct. Housing Plus operates stringent safer recruitment procedures. This post is subject to an enhanced disclosure application to the Disclosure and Barring Service.
Please submit CV's via email. Applicants that progress to interview stage will be asked to complete an application form prior to interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose and Scope of the Role
We are seeking a dynamic individual to join our team and take on the role of providing professional and impactful advice and guidance to individuals and families accessing RMC services. As part of this position, you will be instrumental in supporting the team and management in fulfilling the needs of our beneficiaries and achieving organisational targets.
The successful candidate will excel in delivering personalised support that meets the unique requirements of each service user, ensuring their journey with RMC is both productive and fulfilling. Additionally, they will play a vital role in collaborating with colleagues and stakeholders to drive collective efforts towards meeting our overarching objectives.
If you are passionate about making a positive difference in people's lives and thrive in a collaborative environment, we encourage you to apply for this rewarding opportunity.
Main Tasks and Responsibilities;
Working within the team
· To ensure the professional and organisational requirements are respected and met during the delivery of advice.
· To assist the senior colleagues and Operations Manager in order to drive efficiency, quality, systems improvement and target achievement.
Casework and advice
· To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders’ requirements.
· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.
· To provide appropriate support and mentoring to any volunteers under supervision.
· To represent RMC at external meetings and events when required by the senior colleagues.
· To maintain effective working relationships with partners and stakeholders.
A DBS check will be carried out for this post.
Flexibility
In order to deliver the stated aims of for this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
Person Specification
Experience and Skills
Desirable
Essential
Experience of advice work dealing with asylum seekers, refugees and vulnerable migrants
X
Ability to communicate complex information clearly to distressed clients.
X
A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
X
Ability to produce high quality written work to deadline, organisational skills and the ability to manage and prioritise a demanding workload.
X
Commitment to equality and diversity
X
Strong commitment to work towards OISC regulation
X
To be fluent in at least one of these community languages – Arabic, Kurdish, Farsi, French, Amharic, Tigrinya, Polish, Russian, Lithuanian, Romanian, Punjabi, Urdu. Essential.
X
An ability to self-motivate and work independently.
X
Experience of working in a multicultural environment and sensitivity towards other cultures
X
Educated to degree level or equivalent
X
A proven record of team work and flexibility
X
Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over-involvement
X
About You.
Are you passionate about communicating a message of hope and transformation that will engage current donors as well as recruit new supporters in financing our work to welcome and empower refugees and asylum seekers?
Are you a team player who can work well with others, whilst also being a self-starter who can show initiative?
Are you creative, with a flair for communicating in a way that is striking, personable and engaging?
Are you meticulous in written communication, with a keen eye for grammar, spelling, and structure?
Are you comfortable working digitally, embracing new developments in tech?
Are you an exceptional communicator looking for a new challenge in a supportive, dynamic team?
If that describes you, then you sound like the perfect fit!
Context of the role.
The successful candidate will be guided by the Communications & Fundraising Officer to communicate the experiences of refugees and asylum seekers and demonstrate the impact of Upbeat Communities to our supporters and followers, as well as to new audiences. They will have a positive attitude and love communicating what we do as a charity.
The role can mostly be done remotely; however, it will be required for the candidate to travel to our base in Derby a minimum of 1 day a week to stay connected to the team, and for team meetings and training as and when they occur.
About us.
Upbeat Communities was founded in response to the needs of refugees arriving in the UK and the stories they shared of their lives and their journeys. Through building relationships with those from refugee communities we were able to identify their needs and the best ways to respond.
One of the best resources a refugee can have to help them settle in their new home is a good social network. Relationships and connectedness can help overcome the many challenges faced by those seeking refuge. With this aim, we want to help connect refugees into community.
Our name reflects our vision to see thriving, positive communities where refugees can contribute and make the most of opportunities.
We greet new arrivals with our Welcome Boxes befriending project. We offer free English classes and community activities to help refugees (adults and children) integrate. We empower refugees to rebuild their lives through Host Derby (temporary accommodation), mentoring (careers guidance) and the UK Refugee Resettlement Scheme, which local authorities contract us to deliver. We also empower the local community through awareness raising.
Our organisational values, lived out by our staff and volunteers, are:
We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY. We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.
Upbeat Communities' Christian ethos is the motivation for starting and the basis for our values. Jesus's primary message was 'to love your neighbour as you love yourselves'. We seek to embody this by showing love and compassion to refugees who have been displaced by war, conflict, or persecution. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.
Main duties and responsibilities:
Content creation
- Creating written and visual content for social media and our website.
- Finding useful resources, articles, and news to be shared on our website, blog and social media.
Social media and website
- Day-to-day management of Upbeat’s social media accounts including creating and scheduling content, replying to messages, and interacting with followers.
- Updating the website with relevant images, statistics, and news.
Supporter stewardship
- Following Upbeat’s donations process, ensure donors are thanked in an appropriate and timely manner, and that all communications are logged on to our database (Donorfy).
- Researching local fundraising or awareness-raising opportunities and events.
Other
- Working with Upbeat’s Communications & Fundraising Officer on larger-scale fundraising campaigns throughout the year, as well as the communication of these campaigns.
- Making an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.
- Being committed to and working in accordance with Upbeat’s values and ethos, as well as adhering to all organisational policies and procedures.
Person Specification:
We are looking for an exceptional candidate who can demonstrate the following qualifications,
experience and skills.
Qualifications & Experience
- Demonstrable experience of excellent use of the English language, particularly written.
- Experience of a wide range of communications, marketing, and media.
- Experience managing social media accounts.
- Evidence of past written work that can be presented on request.
- Experience of creative work e.g. graphic design, video editing or photography.
- Confidence writing lively, compelling copy.
- Experience of working collaboratively, especially in small teams.
Skills and attributes
- Compassionate and excited to have the opportunity to work alongside refugees.
- Team player who can work well in collaboration with others.
- Excellent use of the English language, with a keen eye for grammar, spelling, and structure.
- Creative.
- Comfortable in connecting and networking with a wide range of people using a broad variety of communication methods.
- Ability to speak about the needs, work, and vision of Upbeat Communities with passion, accuracy, and clarity.
- Well organised and able to manage and prioritise workloads.
- Strong understanding of technology and information systems relevant to the role (e.g. Microsoft 365, Donorfy, Mailchimp, Typeform, Squarespace and Meta Business Suite).
- Calm and consistent manner, able to demonstrate initiative, problem-solve and to work well under pressure.
- Excellent interpersonal skills. Diplomatic, articulate and the ability to forge good working relationships with colleagues.
- Proven ability to write succinct, intelligent, creative copy that can be used for fundraising and communications.
- Meticulous attention to detail.
- Understanding of cultural diversity and the ability to work with people from a range of different cultures.
Other:
- Knowledge of the needs of refugees and commitment to their support, wellbeing and empowerment.
- Commitment to Upbeat Communities’ Christian ethos and values.
- The right to work in the UK.
What we offer as an employer:
We think Upbeat Communities is a great place to work. Here’s what we provide for our staff:
- 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
- Flexible working to promote a good work / life balance.
- Opportunities for continued training and development.
- Annual team retreat to recharge, re-envision and build relationships across the team.
- Regular support and supervision.
- Competitive pension scheme (5% employer contribution matched by 5% employee contribution).
Empowering individuals and families to thrive as they rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Title: OISC Level 2 Immigration Advisor
Shropshire Supports Refugees (SSR) is a charitable organisation dedicated to supporting refugees and marginalised migrants who have come to live in Shropshire.
Our mission is to create a welcoming and inclusive community by offering practical help, resources and emotional support to those in need. With a staff team of fifteen and fifty dedicated volunteers, we are committed to making a positive impact on the lives of those we serve.
Location: Shrewsbury and locations around Shropshire, Telford & Wrekin
Hours: 37.5 hrs per week
Reports to: CEO
Salary: £31,200 - 2yr fixed term contract
Main Responsibilities:
-
Conduct initial consultations with clients to assess their immigration needs and eligibility
-
Provide comprehensive advice on various immigration matters, including visa applications, settlement, asylum claims, and appeals within OISC level 2 guidelines
-
Maintain accurate records and case files, ensuring compliance with data protection regulations
-
Build and maintain strong relationships with clients
-
Advocate on behalf of clients by telephone, letter and email with appropriate agencies
-
Keep up-to-date with changes in immigration laws and policies and provide training to colleagues as necessary
-
Attend training events relating to asylum and immigration
-
To supervise OISC level 1 colleagues
-
Undertake other tasks within the organisation as required
Person Specification:
Essential:
-
OISC Level 2 accreditation is essential
-
Previous experience working as an Immigration Advisor or similar role within the immigration sector
-
In-depth knowledge of UK immigration laws, policies, and procedures
-
Strong communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds
-
Strong time management with the ability to work to strict deadlines
-
Knowledge and understanding of the voluntary sector
-
Excellent attention to detail and organisational skills
-
Excellent communication skills, both written and oral
-
Ability to work independently and manage a caseload effectively
-
Proficiency in the Microsoft suite
Desirable:
-
Fluency in additional languages
-
Experience of Salesforce CRM
-
Full driving licence
Our mission is to make people escaping war poverty and persecution feel welcome supported and help them to become their best selves
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Responsible to: Cambridge Team Leader
Location: Cambridge, England. Occasional travel to Baca Office in Loughborough and Leicestershire.
Hours: 25 hours per week – evening and weekend work with daytime shifts.
Contract: Permanent
Benefits in kind: Rent-free accommodation, including free Wi-fi, gas, electric and council tax bills.
Start Date: April/May 2024
Overall Purpose
- To provide support and care to the young people who are newly arrived in the country, providing the foundations for them to rebuild their lives with dignity, strengthen their resilience and inspire hope for their futures.
- To partner with social workers and representatives from other agencies, for the benefit of the young people.
This work is essential in enabling us to deliver our therapeutic support for all areas of a young person’s life.
Duties & Responsibilities
- To be a Support Worker for newly arrived young people who are in the care of Baca in all areas of the young person’s life, supporting them from first arrival through to their move to semi-independence.
- To welcome new arrivals into the accommodation and communicate basic information about the house, making them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
- To enable young people to achieve the following outcomes increased physical wellbeing, increased emotional wellbeing, improved personal safety, increased social engagement and increased engagement with education, employment and training.
- To enable young people to live with positive values and good boundaries.
- To be a proactive role model for the young people, enabling them to learn day to day living skills and helping them integrate positively with the local community.
- Training young people in living skills such as washing, cleaning, cooking and safety, food shopping and budgeting; proactively and intentionally in line with the Baca independent living preparation plan.
- Helping young people settle into a routine which will include education and social activities.
- Work in close partnership with social workers and other professionals and volunteers to provide a holistic development package for each young person enabling them to become independent.
- Maintaining very good communication with relevant members of the Rebuild Team and relevant social workers through regular appropriate reporting.
- To work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
- Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
- Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.
General
- Be a role model, leading by example in practicing the Values of Baca.
- Play an active and supportive role within the organisation
- Take ownership of all administrative aspects of the role.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy
- Be aware of the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for a Support Worker who is passionate about seeing young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be.
The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.
This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.
Shortlisting and interviews will take place as and when applications are received.
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
The client requests no contact from agencies or media sales.